Thank you for your enrolment “[order_user_name]”, welcome to Educate QA
Thank you for choosing Educate QA. Please take a moment to read the important information below, as it contains information on getting started with your course.
Your order has been received and you will shortly receive an email with your login information for the online Student Community. Please note that your course is online, and you will therefore be able to access all of your course materials, submit your work, and be able to contact your tutor through the online system.
Please allow up to 24 hours to receive your login details. Orders received after 5pm on a Friday will be processed the next working day.
If you have not received your login details, please check your junk mail (spam) folder; your login details will be sent to the email address you provided at enrolment.
Your tutor will not contact you when you enrol; if you require support, you will be able to contact your tutor at any time through the online system. If you have a general query regarding payments, or if you need help using the system, please contact Student Support via the helpdesk.
Please note that our student support advisors cannot assist you with assignment queries.
If you wish to cancel your course for any reason, you have 14 days in which to do so. Cancellation requests must be received in writing. The course fee paid will then be refunded to the original payment method within 14 days. Unfortunately cancellations outside of the 14 days cannot be processed.